Our dedicated UK based help desk team of specialists are experienced at remote terminal diagnostics. In the unlikely event that a fault cannot be rectified remotely, we will arrange for a replacement terminal to be dispatched and delivered as quickly as possible in order to minimise disruption to your business.
To request a call-back, please email: helpdesk@utpgroup.gi
Monday – Friday
09:00 – 21:00
Saturday
10:00 – 18:00
Sunday (and public holidays)
11:00 – 17:00
Do you have a question about merchant services or how it all works?
If you received your new card machine from UTP and want to set it up or have problems setting up your machine? Please click on the link below.
How does it all work? What else do I need to process credit cards? Our helpful Beginners Guide is here to help.
Is your business paying too much for your card processing? Switch to our card processing and you save 40%!
UTP Merchant Services (Gibraltar) Limited is a company registered in Gibraltar under company number 120236. Office address: WestOne, Eurotowers Complex, Europort Road Gibraltar, GX11 1AA
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