UTP Merchant Services
UTP was established in April 2013. Our card machines are trusted by thousands of Gibraltar retail businesses because of their speed, simplicity and security.
About Us
UTP was founded on a desire to give clients the best experience both in terms of customer journey and technology provided. After decades of experience in the industry, the directors of the business were able to see where the faults lay and were keen to streamline as much of the process as possible. This has allowed us to become a pioneer in same day payments, meaning that your payments are with you faster than anywhere else in the industry.
As a business we make sure our staff are well trained not only in terms of our product offerings but also the marketplace so that they have a thorough understanding of the industry and are well placed to provide the best possible advice and service to both potential and existing clients.
We offer a wide range of market leading credit and debit card payment solutions such as Countertop Credit Card Machines, Portable Credit Card Machines and Mobile Credit Card Machines. We also offer Virtual Terminals and eCommerce payment gateways to our customers.
Our credit card terminals can accept all major credit and debit cards such as Visa, Mastercard and American Express. We work in partnership with one of the UK’s largest financial institutions and we are officially licensed by Mastercard International and Visa Europe.
UTP means fast. Payment in hours not days. Detailed transaction reporting. Simple bank reconciliation. Greater fraud protection.
Why Choose Us?
Innovation – We will drive our business through innovation, a refusal to accept mediocrity and through maximising the commercial opportunities in the market. We will be an industry leader in all that we do.
Integrity – We will act with integrity in relation to all our business activities including our treatment of employees, suppliers, customers, regulators and any other organisations we have dealings with.
Exceptional Customer Service – We will strive to exceed expectations in relation to the service we provide to our customers. We will continuously review our service delivery, learn from our mistakes and listen to our customer’s feedback.
High Quality Credit Card Machines – Ingenico is a world leader in credit card readers and related payment solutions.
Where We Work – We have sales representatives based in Gibraltar, nationwide in the UK and Ireland.
